Support

Email us at beautechai.hk@gmail.com and we’ll get back to you. For anything about your data or privacy, write to beautechai.hk@gmail.com. We aim to respond within 24–48 hours, and we act on safety reports within 24 hours.

FAQ

What is SEVN?

A moderated community for meeting people in Hong Kong & Taiwan. Share a 2-second clip of everyday life to your feed; if someone likes your world they can send a chat invite, and a mutual yes opens a 1-on-1 chat. No profiles, no swiping — you start as a simple emoji and share your name whenever you're ready. SEVN is for adults 18 and over.

How do I post a clip?

On the Topics tab, tap your emoji to open the camera and capture a 2-second clip — live captures get a ● real badge. You can also pick a photo or video from your gallery. Everything is checked by automated moderation before anyone sees it.

When are my clips deleted?

Each Topics post is automatically deleted 48 hours after posting, or as soon as you post a new one (only one is live at a time). Reported media is held up to ~30 days for safety review, then deleted.

How do I report or block someone?

In any chat, open the ⋯ menu in the header and choose Report or Leave. Every clip and photo is also checked by automated moderation before anyone can see it.

How do I delete my account?

In the app: Me → Settings → Delete my account. This immediately purges your clips, removes you from any waitlist, and deletes your chats.

What languages does SEVN support?

English and Traditional Chinese (繁體中文). You can set a per-app language in your device Settings.